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Why Buy From US?

Frequently Asked Questions

Machine with standard parts, and standard software including control software and RIP software. NO ink and NO material inside, not including any cost of delivery.

We Start Co-operation with Valuable Partner from Full Payment in advance or 30% in advacne, 70% against the B/L. Depending Our Co-operation going Deep, and Your Sales Quantity Rise to Big Amount, The Payment term we can nagotiate as your requirment.

You will have chance to get a demo unit machine free or other good condition if you can share us your company detail and showroom detail, or the exhibition detail you will attend soon.

We only have sales quantity requirements for agents who exclusively represent tecjet products in his local market, We also strictly abide by the exclusive rights to the agent market

Over 80% model machine we have Stock ready, need 3-7 working day for delivery testing and packing, then it can be ready to delivery, some special model we don’t have stock ready, it need 10-15 working days.

We require our partner to give your client same support or more than it.


After-sale service:

1. Technicians online service by WeChat.

2. Remote your computer to setup software and test machine if needed by team viewer.

3. Free manual and installation video

4. Our technicians can provide door to door service if you provide trip fee.

we are not online 24H*7, but we have online HELP web 24H*365 days, for human service, we guarantee reply within 24 hours(working day).

 

Including Following content

Installation:

  • Basic testing
  • Assemble hardware step by step
  • Software setup
  • Consumables install
  • Testing running

Training:

  • Full step of operation
  • Software tip
  • Machine setup option
  • Extra device operation

Maintenance

  • Daily maintenance
  • Weekly maintenance
  • Monthly maintenance
  • Long holiday maintenance

Support

  • Trouble shot
  • Spare parts ready
  • Error message

The maintanence is more import for our printer, the machine working life depending the good maintenance, the machine runnnig cost depending the good maintenance, we have full detail maintenance requirment in the service page, please Strictly follow the requirements.

Warranty:

Conditions: No man-made modification, modification and repair. non-transport damage

  1. Machine Defect:

   All parts included.change the parts free, freight free.

  1. Full Machine without printhead, inktube, damper, capstation, captop,wipe, ink cartridge, inktank, ink pump:

  Two Years Warranty since machine left manufacturer, Change the parts free, Freight Collected

  1. All electronic board:

  Three Years Warranty since machine left manufacturer,Change the parts free, Freight Collected

 

We strongly recommend you to keep some spare parts in your own stock, for fast serving your client or your machines

condition

Teams & Condition

PAYMENT TERM

WE ACCEPT PAYMENT OF USD, EUR, RMB

  1. PAYMENT TYPE

1.T/T

2.WESTERN UNION

3.PAYPAL

4.CREDIT CARD

  1. PAYMENT TERM

1.FULL PAYMENT IN ADVANCE

2.30% IN ADVANCE, 70% BEFORE SHIPPING

3.30% IN ADVANCE, 70% AT THE SIGHT OF B/L

4.50% IN ADVANCE, 50% IN 3 MONTH

5.100% IN 3 MONTH

DELIVERY

  1. DELIVERY TYPE

1.SEA FREIGHT(MAINLY)

2.AIR FREIGHT

3.EXPRESS(PARTS & SAMPLE)

  1. DELIVERY TIME

1.READY TO DELIVERY TO WAREHOURSE OF SEA PORT OR AIR PORT

   2 WORKING DAYS(MOST STOCKED MACHINE)

   7-10 WORKING DAYS(NEW ASSAMBLE MACHINE)

2.FROM FACTORY TO SEA/AIR PORT

   TO GUANGZHOU/SHENGZHEN PROT 2-3 DAYS

   TO SHANGHAI/NINGBO PORT 4-5 DAYS

3.SHIPPING TIME 15-60 DAYS DEPENDING THE SHIPPING COMPANY AND DESTINATION PORT

TRADE TERM:

FOB CFR CIF DDU

PACKING TYPE:

PLYWOOD ALL IN(NO NEED FUMIGATION)

*please connect us with detail info of your company,  and your plan, we will give our professional advice very soon.

We also Supply

Good Resource Printhead

Epson Printhead
Ricoh Printhead
Konica Printhead
Toshiba Printhead
Xaar Printhead

Technical Support for other Brand Printer

Try to give some suggestion to your printer which is from china. Evaluate your machine real status

Printing Service

We have show room in our factory, printing sample or show techncial support to client, so that we also offer printing service, especially for small quantity order.